RETURNS, CREDITS, & CLAIMS
- All materials, except special orders are returnable with the following criteria:
A. Returns must be made within 30 days of purchase
B. All materials returned must be in saleable condition
C. All bagged goods and liquids must be un-opened
D. Pick up returns will be at the discretion of WTS and may incur pick up fees
E. All tile returned must be in original boxes
- No cancellations of special-order materials will be accepted after the order has been placed.
- Any claim of damage, short shipment, mis-delivery, or visual defects of merchandise must be made within 7 days of receipt of said merchandise. If no claim is made, then the right to make any such claim or any other rejection of the goods shall be deemed waived.
- WTS shall in no way be responsible for merchandise installed with visual defects, shading, dye-lot, calibration, and any other issues that would be considered discernible to the naked eye.
- WTS shall be in no way responsible for the installation, merchantability, or fitness of merchandise for any use.
- Installations and/or the use of the goods or merchandise by the purchaser shall constitute an irrevocable acceptance of the goods or merchandise. Failure to reject goods in a manner and time stated in paragraph 3 hereof shall be deemed to constitute an acceptance of the goods.
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